At GemstonesPK, accessible from gemstonespk.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by GemstonesPK and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

1. Information We Collect

We only collect the basic personal information necessary to fulfill and deliver your orders. When you place an order or create an account on our website, we may ask for your:

  • Full Name
  • Shipping / Delivery Address
  • Email Address
  • Phone Number (for order verification and courier coordination)

Important Notice: No Online Payment Data Collected

GemstonesPK operates strictly as a Cash on Delivery (COD) e-commerce store. We do not accept credit cards, debit cards, bank transfers, or any form of online electronic payments on our website. Consequently, we do not collect, process, or store any financial details, credit card numbers, or bank account information.

2. How We Use Your Information

We use the information we collect in various ways, including to:

  • Process, package, and dispatch your ordered items.
  • Communicate with you regarding order confirmations, updates, and delivery tracking.
  • Coordinate with third-party courier services to ensure your parcel is safely delivered to your address.
  • Understand and analyze how you use our website to improve the user experience.
  • Prevent fraudulent activities or unauthorized orders.

3. Log Files and Analytics

GemstonesPK follows a standard procedure of using log files. These files log visitors when they visit websites. The information collected by log files includes Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any personally identifiable information. The purpose of the information is to analyze trends, administer the site, track users’ movement on the website, and gather demographic information.

4. Cookies

Like any other e-commerce website, GemstonesPK uses ‘cookies’. These cookies are used to store information, including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information (such as keeping track of items in your shopping cart).

5. Sharing Your Information

We do not sell, trade, or rent your personal identification information to third parties. We only share necessary distribution information (Name, Address, and Phone Number) with trusted third-party courier partners strictly for shipping and delivering your Cash on Delivery orders.

6. Data Security

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information stored on our site.

7. Your Rights

You have the right to request access to the personal data we hold about you, request corrections to any inaccurate information, or request that we delete your order history and account details from our records at any time by contacting our support team.

8. Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.